General Terms & Conditions

  1. Payment Terms:

    • Payment is due upfront on or before the 1st of each month.

    • Late payments incur a 10% fee after 7 days.

  2. Contract Period:

    • Small Business: Minimum 3 months

    • Medium Business: Minimum 3 months

    • Large Business: Minimum 6 months

  3. Cancellation Policy:

    • 30 days written notice is required.

    • Early termination fees may apply for ongoing campaigns or projects.

  4. Ad Spend:

    • Ad spend is not included in the package price and will be billed separately to the client.

  5. Revisions:

    • Additional design revisions beyond the package limit will be billed at R200/revision.

  6. Fair Usage:

    • Exceeding the agreed-upon service limits (e.g., extra posts, campaigns, or updates) will incur additional charges at R400/hour.

  7. Ownership:

    • Ownership of deliverables is transferred upon full payment.

  8. Confidentiality:

    • All client data and project details remain confidential.

  9. Scope of Work:

    • Requests outside the agreed-upon scope will require a separate quote.

  10. Liability:

    • Results may vary based on external factors such as client responsiveness, market conditions, and competitor activity.

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